five star awards logo
quality awards & gifts
button about us
button about us
button about us
button about us
button about us
button about us
product categories
navy blue star 
Our Most Commonly Asked Questions...

• What is your turnaround time on an order?
• What is the difference between your products and "Promotional Products"?
• What about trophies?
• Do you have a rush charge if I need it sooner?
• Where are you located? Can I come pick something out?
• What do you charge for engraving?
• But I would really like my logo on the piece! Can you do it?
• Is there a way to see a proof before you start engraving?
• I'd like to setup an account and have you bill me.
• How does your online payment system work?
• Is everything on your site available - ie, in stock?
• It says on your site that you offer delivery?

 

ANSWER:

Unfortunately, we cannot control our suppliers' inventory. And we do not keep much inventory or we would need a huge warehouse! Not to mention the cost of inventory! But we will contact our supplier when you place your order and check availability immediately, and advise you just as quickly if there is a problem. Glass and crystal, for example, comes to our suppliers from overseas, so we always check. And we have several sources for most items, so if one supplier is out of stock, we will jump on Plan B! If this doesn't work, Plan C would be to contact you and give you some other options or a schedule for that item to become available, if that is an option. But you can be assured this happens right away, when your order is placed, not the day before your presentation!

answer