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Our Most Commonly Asked Questions...

• What is your turnaround time on an order?
• What is the difference between your products and "Promotional Products"?
• What about trophies?
• Do you have a rush charge if I need it sooner?
• Where are you located? Can I come pick something out?
• What do you charge for engraving?
• But I would really like my logo on the piece! Can you do it?
• Is there a way to see a proof before you start engraving?
• I'd like to setup an account and have you bill me.
• How does your online payment system work?
• Is everything on your site available - ie, in stock?
• It says on your site that you offer delivery?

 

ANSWER:

We are home-based in Cary, off Cary Parkway. We do not have a showroom setup on site - the web page is our showroom! We do have some samples here, and some of our customers do like to get a sense of what the etching looks like or the engraving on the acrylic. If you feel you really need this, we will certainly set up a time and give you directions to come over and meet with us. But after 5 years in a showroom and now over four years working from home, we have found it saves our customers valuable time to order online, and have proofs emailed to them, rather than taking time out of their day to do this. We are also happy to search our database for you and email additional options if you do not find exactly what you want on our site.

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