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Our Most Commonly Asked Questions...

• What is your turnaround time on an order?
• What is the difference between your products and "Promotional Products"?
• What about trophies?
• Do you have a rush charge if I need it sooner?
• Where are you located? Can I come pick something out?
• What do you charge for engraving?
• But I would really like my logo on the piece! Can you do it?
• Is there a way to see a proof before you start engraving?
• I'd like to setup an account and have you bill me.
• How does your online payment system work?
• Is everything on your site available - ie, in stock?
• It says on your site that you offer delivery?

 

ANSWER:

We have tried to build average engraving and etching costs into our prices. Exceptions are logos and photographs, which have more involved preparation. Also color-fill and multi-stage carving (deep etching) have additional charges based on time, materials, and complexity. And on perpetual plaques there will be a per-plate charge on the individual plates engraved at the time the plaque is ordered. Note that we said "average" costs - depending on the size of the plaque or item being engraved. A good rule of thumb can be 20-30 words, less on smaller objects. A lot of the items shown on our site have an engraved sample in the photograph to give you an idea. We will also let you know up front once we receive your copy and order if we think there will be an additional charge. Note that if you compare our pricing to a mall based store like Things Remembered, you might think our prices our high but thier advertised prices don't include engraving, where ours do. Promotional Products (third party) have setup charges that are spelled out in their quotes.

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