ANSWER:

Yes! There is a one-time charge to prepare your logo for engraving or etching. This is normally $25-$35, and we must have a good, hi resolution file to work from. Our preferences are Corel (X3 or lower), or Adobe Illustrator (version 10 or lower) vector files (.ai or .eps). We also work in Photoshop. NO MAC FILES, and NO WORD FILES! By high resolution we mean at least 300 dots/lines per inch (dpi). This is a one-time charge, so once we have prepared your logo to work with our systems, there will not be a charge for using the logo, and we will guarantee it for 3 years or we will redo it at our expense. For Promotional Products, all setup charges are spelled out up front.