Our artwork, engraving, and etching are done in house—we are not a third party supplier. We do our own artwork and provide you with proofs. Our team has more than 25 years of industry experience and stays involved with continuing education and new technology, so we can provide these services to our customers.
5Star founder and president Lisa Higginbotham is involved with the Awards and Personalization Association (APA) and actively contributes to the industry through her membership on several national committees. In 2015 she was elected to and currently serves on the Board of Directors of the APA for a 3-year term. In 2013, 5Star was recognized by the Awards and Recognition Association (now APA) as the Small Business Retailer of the Year 2012-2013 and received the industry's coveted Gold Obelisk award.
Lisa has a commercial printing background and more than 20 years of experience in graphics, account management, and customer service. Unlike many awards businesses, 5Star did not evolve from a family business or a history of trophy building—although 5Star is now very much a family business! Lisa and husband Jeff together own 5Star, and they create a family-style culture for their employees. Daughter Lily works part-time (as a teenager, this means when she needs money!) running the laser and assisting the team as needed.
Education is Priority
Every year, we attend the APA International Awards and Personalization Expo in Las Vegas. In addition to sourcing new ideas, seeing industry products and technology, and spending time with suppliers and friends from across the world, we go to the show for continuing education opportunities. Lisa is chair of the Education Committee for the APA for 2016.
Long Term Relationships
We are committed to building relationships with our customers for the long haul and are proud to still have the first customer from when Lisa started the business in 1999. Lisa wants the awards process on 5Star’s shoulders, not the customer’s. The customer should be confident and not have to worry—the result will be outstanding and always on time.
We are firmly committed to giving back. Lisa is a member of Rotary International, a charter member of the Apex Sunrise Rotary Club (President 2015-2016), a Paul Harris Fellow, and a member of the Paul Harris Society. Jeff is also a Paul Harris Fellow and a member of the Apex Sunrise Rotary Club. Jeff, Lisa, and daughter Lily are members of and actively serve at Hope Community Church in Raleigh, NC. On a business and personal level, they are supporters of Operation Coming Home and Hope for Haiti Foundation. They are also actively involved with the Raleigh-Wake County Home Builders Association.
So, Why 5Star?
From a wedding, to graduation, to Little League baseball, or Salesman of the Year, we want to be a part of celebrating the milestones and making impressions on your family and friends. We plan to be here for the long haul and want to celebrate those events with you. We appreciate your business, and we are committed to earning that business every step of the way.